Legal

Refund Policy

Last updated: May 15, 2026

30-Day Money-Back Guarantee

We offer a 30-day, no-questions-asked refund on any Shift Tracker subscription purchase. If you are not satisfied for any reason, request a full refund within 30 days of your order date and we will process it — no explanation required.

How to Request a Refund

To request a refund, email us at support@puckstats.app with your order details and we'll process it for you.

When You'll Get Your Money Back

Approved refunds are issued to the original payment method. Most refunds appear within 5–10 business days, depending on your bank or card issuer.

After 30 Days

After the 30-day window, subscriptions are non-refundable, but you can cancel at any time and keep access until the end of your current billing period. To cancel, manage your subscription from your account or email support@puckstats.app.

Contact

Questions about this policy? Email support@puckstats.app.